Now to find why NTLM didn’t work ? Turn out there was a setting in the default domain policy (GPO) denying all NTLM connection on all the computers in the domain. Software\policies\microsoft\office\16.0\outlook\security Now outlook can connect with NTLM or Kerberos to the exchange server, so I forced the workstation connecting with NTLM only -> that didn’t work ! but when I set the Kerberos as default the outlook connect in a flash, this are the registry setting for outlook 2016 : At that point I figured that the authentication mechanism wasn’t working and it hand nothing to do with certificate or exchange server health. There were no eventID in any log regarding any thing about certificate issue. : The remote certificate is invalid according to the validation procedure. To check outlook and I got this weird error complaining about certificate missmatch issue :Įrror : : The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel.
![outlook 2016 not connecting to server outlook 2016 not connecting to server](https://www.cbfive.com/wp-content/uploads/2018/08/081018_1915_AddRegKeyAl2.png)
The test pass without any hard issue, clients from outside the organization were connecting without any problem and fast ! But from the domain network itself workstation couldn’t connect with outlook, OWA was working fine any were, so I ran: Get - ClientAccessServer | Test - OutlookWebServices - Identity - MailboxCredential ( Get - Credential ) | fl in order to check outlook connectivity i used Microsoft Connectivity analyzer : Please remember to rate our solution.I had a weird case of organization suffering from outlook that couldn’t connect to the exchange, the security window was popping all the time regardless the credential input. Thank you and I hope this solution has been very helpful. Please visit the main Technical Support page to see normal business hours and closings. We cannot handle login issue through email, so please make sure you contact us over chat, or phone. We can only handle login issues over the phone, or chat. Below shows an example of the live chat window. You can access live chat by going to and selecting the yellow “Let’s Talk” chat window that is located towards the bottom of the screen. If you are having issues logging in, or needing technical assistance, please contact SCC Technical Support by calling 70, or contacting us through live chat. If this was successful, then Outlook will open up and you will see Connected to Microsoft Exchange in the bottom right corner of Outlook as shown below.
#OUTLOOK 2016 NOT CONNECTING TO SERVER PASSWORD#
Selecting remember my credentials will add the credentials back to Credentials manager, and this will keep you from having to enter your password each time you open outlook. Enter your new password and check the box beside “Remember my credentials”.
#OUTLOOK 2016 NOT CONNECTING TO SERVER WINDOWS#
You should be presented with the Windows security box prompting you for your new credentials. Once done, close the Windows credential manager and open Outlook. You do not have to clear the virtualapp/didlogical credentials, but all other office related items need to be cleared.ĥ. Expand each one and select remove or remove from vault. You should see your credential for Outlook, MS.Office, or Microsoft Office 15 like the example below:Ĥ. Type “Windows Credentials Manger” and once found open it.ģ. Hey I am also facing Same isssue do you have any solution. Is it possible that the server of outlook mail doesn’t support Win 8 Reply. Then I tried unencrypted connection, the result was also the same.
![outlook 2016 not connecting to server outlook 2016 not connecting to server](http://woshub.com/wp-content/uploads/2018/04/outlook2016-manual-autodoscover-xml-local-file.jpg)
Select the Windows Key on your keyboard.Ģ. And then it appeared An encrypted connection to your server is not available. These directions work for Windows 7, Windows 8, and Windows 8.1.ġ. To fix this we need to clear your old credentials from Windows Credentials Manager as directed below. If you are having issues with Outlook client on your computer and just recently changed your password, then it’s probably not updating the new password. Modified on: Tue, 23 May, 2017 at 8:54 AM Clearing Outlook Credentials (Resolve Disconnected Issues)